These are a few events which have happened to me recently that I thought I would share.
Odd story number one…
When you sign up to receive my free blogging guide, “The Income Blogging Guide”, as well as receiving the guide, I also send you a few extra tips about blogging.
Does that sound OK to you?
I’m not going to send you emails about fashion or pottery collecting. Every now and then, I’m going to send you more tips about blogging, which I don’t actually blog post about.
That is what you would expect right?
Yesterday, someone un-subscribed from my blogging guide. Nothing wrong with that. You should expect a 10% un-subscribe rate.
But this person added the reason for un-subscribing as:
“Don’t like blogging type emails’.
This person signed up for my BLOGGING guide which is about BUILDING A BLOG and making a BLOG INCOME and he doesn’t like me sending him extra tips on improving their blogging experience.
I find that odd, do you?
Perhaps he wanted tips on fashion or knitting!
Here’s another one…
For each product I create and sell, I always provide an option where the purchaser can get a refund within 60 days of the purchase date. That’s fairly standard.
The other day someone purchased my Mastering Public Speaking course.
It consists of numerous guides and audios. To download the whole package takes at least 10 minutes.
Within 2 minutes of buying, they wrote to my email address and ClickBank asking for a refund.
“The product didn’t match their expectations”
“You must still be downloading it!”
What they are saying is not only did they download the package but also they read it and listened to it. That is impossible because it consists of pages of advice and hours of audio.
I know there are people out there who abuse the refund policy.
They buy products, use them, get a refund and continue to use the product.
You expect a small percentage of that…but if you are going to do that…ask for a refund a few days later – not within 2 minutes, please!
I called my first blogging guide, “How to build a profitable blog in 45 minutes”.
After downloading the guide, someone wrote to me and said, “The website slogan should be: ‘create a blog, AFTER reading my free guide’. Sorry, but I don’t have the time to read a hundred pdf pages.”
What an idiot?
I bet this person didn’t even look at the guide. He didn’t see that the vast majority of the guide is screen shots showing people exactly what to do.
I’ve had emails and feedback from many who said, they had set-up their blog in less than 30 minutes from using the guide.
I find it odd that people download guides and think they are ‘silver bullets’. They don’t realize they may have to do some work!
This is a very strange one! I just don’t get it.
Again, about my free guide. After downloading it, someone wrote to me and said:
“Why did you say free guide? I will read more. But I want to inform you that this is a false statement. I see this all the time on the web and it’s not right. Let customers know up front that this is not free. Like the information.”
I really don’t understand this feedback. I did write to the person asking for clarification.
No response was forthcoming.
I can only assume the person meant it wasn’t free because they had to give me their email address.
So there are a few odd things that have happened over the past few weeks.
What are your thoughts? What odd stories do you have to tell? Please share them in the comments below.