Each day I receive several emails asking for advice or helping people out with their blogs.
I always do my best to respond. A quick few minutes here and there out of my day is no big deal.
But why is it after I respond…
…they very rarely reply back and say thank you.
I suppose it could be they don’t like my advice.
Or they don’t receive my response.
Or perhaps they are far too busy! (Obviously not busy enough to ask for some advice in the first place!).
But I suspect in the majority of cases they just can’t be bothered. They’ve got what they want. A little bit of advice to move forward with.
If someone gives me some advice for free, I would always say ‘thanks’, wouldn’t you?
But a lot of people don’t.
And if they ask me another question, am I going to ignore it or reply?
What do you think?
Of course, there are some who say thanks and it makes such a difference.
That’s all it takes – 15 seconds.
Here’s a true simple example.
One of our members on the Income Blogging Guide Course wrote to me. This is what she said:
“I am having huge problems with plug-ins. I duly activated all the plug-ins you recommended and ever since I have been in trouble! It is now 7 days and Hostgator could not fix it for me. Their techie dept uninstalled and then reinstalled the plug-ins and can’t say which one has messed up my coding!!!
Could you please have a look for me as I don’t know where else to turn to as Hostgator techies couldn’t fix it and I am definitely not a techie so am stuck. Don’t want to post more articles till I know the coding is sorted.
I went into the member’s dashboard and deactivated all the plugins. Then reactivated them one-by-one until the problem occurred again.
I found the problem plugin. The member had installed the wrong plugin.
“Not to worry”, I thought. It only took me a few minutes of effort.
I replied back to the member and said, “all fixed”.
The members reply:
“Thanks sooooooo much Andrew.”
I was happy.
That’s all it took. Fifthteen seconds of her time – just to say thank you and I felt appreciated.
How do you feel when you get NO THANKS? Please share your views in the comments below.