Remember the other day when I posted my article about customer service stories?
Well, a good blogging friend of mine, Bruce Bair (who owns a blog called Get the Skinney which is about “Connecting Boomer Men with Information they can Trust”), created a video of the post.
You can see the video here:
http://www.youtube.com/watch?v=D_s7UDs95TE
All the best,
Andrew
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All the parts of the process of working with Andrew were a pleasure. He clarified what I was wanting and he delivered it without fuss. He was courteous and prompt in all his dealings with me. I have no hesitation in recommending Andrew to anyone who wants work done on their site. ~ Evan Hadkins from www.livingauthentically.org
Hi Andrew,
I watched the video which is a nice plug in for you.
I wish customer service stories would all be funny and that customers were the subjects of the jokes.
However, with some companies their customer service should be called customer rip-off or disservice.
The key is to make sure that we serve customers properly and shun those who take advantage of them.
Vance
.-= Vance@Wealthy Affiliate Scam & Rip-off´s last blog ..Wealthy Affiliate Uses Forced Continuity, Ignores Refund Requests =-.
Vance,
I do my best to keep all my customers happy but you are right – so many don’t.
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Working From Home: The Pros and Cons =-.
Interesting nice funny video … A customer complains is an opportunity to restore goodwill, make better relationships and improve your procedures. Though there is no set way to deal with complains, but there are some logical stages in a complaints procedure.
.-= Biodun @ Web hosting blog´s last blog ..Online fraud – 24automove.com a genuine UK company? =-.
Biodun
I definitely like your approach…”A customer complains is an opportunity to restore goodwill, make better relationships and improve your procedures. ”
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Working From Home: The Pros and Cons =-.
Thanks Andrew! I enjoyed the original post so much, that is why I made the video. Keep up the good work. PS I saw this in my feedreader, imagine that, I subscribe to you, which I recommend for others too.
.-= Bruce´s last blog ..Twitter Weekly Updates for 2010-05-16 =-.
Thanks, Bruce – for the video and for subscribing. Really appreciate it.
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Blogging Guide: How Add a Contact Page for Maximum Effect =-.