A little while ago, Chris Guthrie, owner of www.MakeMoneyontheInternet.com gave me some feedback on my blog – which I took on board and I made the changes necessary.
Check out that post: free feedback
Last night I was instant messaging with another blogging colleague – this time, Gail the Social Media Marketing Strategist and she asked, “Do you still offer a monthly blog maintenance service? I couldn’t find it on your blog”
I knew I did but guess what…it took me a little while to find it as well!
Gail’s question was perfect feedback…without giving feedback – if you know what I mean.
She couldn’t find my service offering and nor could I. I bet no visitors could!
I did find it eventually. It was ‘hidden’ in my ‘about’ page.
Gail’s question made me think how important feedback is.
We do make decisions and changes in our lives but are they the best decisions and changes?
How do we know what we have implemented is right for the customer without feedback?
I decided to review all my pages and that’s what I’ve been doing today.
I bet you didn’t know I offer a blog set up service for just $99, did you?
And I bet you didn’t know I offer an inexpensive monthly blog maintenance service.
Well I do and I thought I had those offerings in my menu tabs.
Up until today, I didn’t!
You can see I have added a ‘Services’ menu tab
So what do you think of my new menu tabs? Is it easier to find what you are looking for? All feedback is welcome!