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Do you like unsolicited feedback?

A little while ago, Chris Guthrie, owner of www.MakeMoneyontheInternet.com gave me some feedback on my blog – which I took on board and I made the changes necessary.

Check out that post: free feedback

Last night I was instant messaging with another blogging colleague – this time, Gail the Social Media Marketing Strategist and she asked, “Do you still offer a monthly blog maintenance service? I couldn’t find it on your blog”

I knew I did but guess what…it took me a little while to find it as well!

Gail’s question was perfect feedback…without giving feedback – if you know what I mean.

She couldn’t find my service offering and nor could I. I bet no visitors could!

I did find it eventually. It was ‘hidden’ in my ‘about’ page.

Gail’s question made me think how important feedback is.

We do make decisions and changes in our lives but are they the best decisions and changes?

How do we know what we have implemented is right for the customer without feedback?

We don’t!

I decided to review all my pages and that’s what I’ve been doing today.

I bet you didn’t know I offer a blog set up service for just $99, did you?

And I bet you didn’t know I offer an inexpensive monthly blog maintenance service.

Well I do and I thought I had those offerings in my menu tabs.

Up until today, I didn’t!

You can see I have added a ‘Services’ menu tab

blog-set-up

And a Blogging Advice menu tab that links to my free blogging guide and Income Blogging Guide Membership course.

blogging-advice

So what do you think of my new menu tabs? Is it easier to find what you are looking for? All feedback is welcome!

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30 Responses to Do you like unsolicited feedback?

  1. Blog Angel a.k.a. Joella June 11, 2010 at 3:32 pm #

    Feedback is definately important. But so often we don’t get it because our users/customers just get frustrated and leave when they can’t find what they want.

    A good strategy may be to post about the changes we are planning to make, before we make them and explain why we are doing so. Also couldn’t hurt to make sure that they know you are open to receiving and will make use of their feedback.
    .-= Blog Angel a.k.a. Joella´s last blog ..Is There Software That Can Help Improve Your Blog Writing Style? =-.

    Reply
    • Andrew June 11, 2010 at 4:08 pm #

      Joella

      That is a great approach. The hurdle to overcome could be any feedback conflicts!

      Andrew
      .-= Andrew @ Blogging Guide´s last blog ..Scammed By A Customer? =-.

      Reply
  2. Amanda June 11, 2010 at 3:47 pm #

    I’m glad that you’ve made your blog maintenance service more prominent and easier to find. I can highly recommend it to anyone who is thinking of using it as you did an amazing job on my Frugal Living Tips site.

    I am more than happy to recommend your service to anyone and have done through my freelancing site. I should have given you more feedback here though;-D

    Amanda
    .-= Amanda @ frugal living tips´s last blog ..Invoicing and Accounting =-.

    Reply
    • Andrew June 11, 2010 at 4:09 pm #

      Thanks, Amanda. Perhaps I should add you to my testimonials page?

      Andrew
      .-= Andrew @ Blogging Guide´s last blog ..Do you like unsolicited feedback? =-.

      Reply
      • Amanda June 13, 2010 at 5:25 pm #

        If you’d like me to write a testimonial for you I’d be more than happy to Andrew. I really can’t recommend your service highly enough.
        .-= Amanda @ Frugal Living Tips´s last blog ..Attention Internet Marketers! =-.

        Reply
        • Andrew June 14, 2010 at 7:31 am #

          Amanda

          That would be great!

          Thanks.

          Andrew
          .-= Andrew @ Blogging Guide´s last blog ..Blog Set Up =-.

          Reply
  3. Jorgen Sundberg June 11, 2010 at 4:11 pm #

    Unsolicited feedback is oftentimes the best kind as it’s not forced!
    .-= Jorgen Sundberg´s last blog ..Google Local Business Maps: How to Get Listed with Places =-.

    Reply
    • Andrew June 12, 2010 at 6:38 am #

      Very true, Jorgen. That way you know it is normally genuine.

      Andrew
      .-= Andrew @ Blogging Guide´s last blog ..Blog Writing =-.

      Reply
  4. Thu Nguyen June 11, 2010 at 5:32 pm #

    Hi Andrew! Love the new look. I like that you made yourself a handy man and well that has always been your logo but the red looks great. How about that report. Changed the cover yet, I’d love to download it again because that’s what I like. Also the theme is quite clean this time, not too cluttered as before. Information is accessible. BTW what plug-ins do you use for the twitter and facebook shares on the left side, really cool renovation!
    .-= Thu Nguyen´s last blog ..Abby Sunderland, Even Dreams Face Harsh Nature, At Sea and Land Yet Still Survives =-.

    Reply
    • Andrew June 12, 2010 at 6:41 am #

      Thu,

      The designer is working on a new e-book design!

      Thanks for your feedback and I’m glad you feel it is less cluttered.

      The twitter and Facebook shares on the left side – it’s hard coded. Not by me, I add – my business partner – Joel, aka The BlogTechGuy.

      http://blogtechguy.com/

      Andrew
      .-= Andrew @ Blogging Guide´s last blog ..Scammed By A Customer? =-.

      Reply
  5. Lena & Dima June 11, 2010 at 5:45 pm #

    Hi Andrew,
    One never knows where money will come from.
    Good to see your services in the navigation bar now.

    Btw, we are interested in some of your services (blog maintenance).Is there any way we can discuss this over that phone/Skype (as it is easier for us to describe exactly what we need)?

    Thanks,

    Lena & Dima
    .-= Lena & Dima @passive income opportunities´s last blog ..Starting an Internet Business Is Top Choice for Stay at Home Moms =-.

    Reply
    • Andrew June 12, 2010 at 6:42 am #

      Thanks, Lena & Dima.

      I shall contact you via email.

      Andrew
      .-= Andrew @ Blogging Guide´s last blog ..Blogging Advice: Top 10 Errors In Blogging =-.

      Reply
  6. Joseph Archibald June 12, 2010 at 3:43 am #

    Hi Andrew, I was actually looking for such a link (“blog check service”) just before I emailed you regards my blog. You did it for me for free however, so I’m not complaining haha!

    Now before anyone takes that the wrong way and asks Andrew to be doing lots of freebies, Andrew only popped over and spent a few mins checking over the blog. Then he left me some feedback. He did not go back office or start tweaking with plugins or anything of that nature.

    In return I intend to be helping Andrew out with something – one favour deserves another in my book!

    Nevertheless, I am very grateful to him for what he did, particularly because its very unusual for folks to do things for free online, or it seems to me to be like that (maybe I’m getting to be an old cynic!).

    I was going to discuss your post about ‘feedback’ Andrew but seems I got a tad side tracked. Just to say however, its a great point to make – feedback in a positive manner can be wonderfully helpful indeed!

    Kind regards
    Joseph

    PS. I really like the addition of the “Check the box for the free Income Blogging Guide” just below the post here. Great thinking!
    .-= Joseph Archibald´s last blog ..GUEST ARTICLES PLEASE! =-.

    Reply
    • Andrew June 12, 2010 at 3:17 pm #

      Hi Joseph

      I’m glad I could help and now you are helping me – which is great!

      Andrew

      P.S. Thought about getting a Gravatar?
      .-= Andrew @ Blogging Guide´s last blog ..Blogging Advice =-.

      Reply
      • Joseph Archibald June 13, 2010 at 2:26 am #

        Hi Andrew, I would do but due to my lack of blogging experience (all my sites up till now have been product related and tend to be ‘thin’ with little interaction going on) I’m not sure where to locate the gravatar and how to implement it. Any suggestions would be greatly appreciated, thank you.
        .-= Joseph Archibald´s last blog ..GUEST ARTICLES PLEASE! =-.

        Reply
  7. Dennis Edell June 12, 2010 at 8:17 pm #

    Love the new tabs man, really. And yes, I welcome all constructive feedback, no matter how it comes in…..constructive and well toned.
    .-= Dennis Edell @ Direct Sales Marketing´s last blog ..Attention Commenters: VALID Email Addresses PLEASE! =-.

    Reply
  8. ZK June 13, 2010 at 6:00 pm #

    Too many tabs in the navigation bar become a blind spot for the user..I think you should only focus on essential tabs maybe 5-6 rather than 9 tabs…you should do away with posts, new users, shop, testimonials and search…these are not essential. But that’s just my 2 cents 🙂

    Reply
    • Andrew June 14, 2010 at 7:33 am #

      Thanks, ZK for your input.

      Perhaps I should ask my vsitors for their thoughths.

      Andrew
      .-= Andrew @ Blogging Guide´s last blog ..Blogging Advice: Top 10 Errors In Blogging =-.

      Reply
      • Joel June 14, 2010 at 5:15 pm #

        I disagree with getting rid of Testimonials as it’s one of teh first places I look when tinking about hiring someone.
        Search should be a search box at least, even if in your sidebar if not your header. It is amazing what you can miss because you see it every day, so feedback is great!
        .-= Joel @ Blog Solutions´s last blog ..Do you Digg it? =-.

        Reply
  9. Julius June 13, 2010 at 11:36 pm #

    iI’m glad your friend gave you that important feedback. This inspires me to also check our site for any similar issues. Thanks.
    .-= Julius´s last blog ..How Do Deaf Blind People Communicate? =-.

    Reply
    • Andrew June 14, 2010 at 7:34 am #

      Julius

      Sometimes a little feedback goes a long way…

      Andrew
      .-= Andrew @ Blogging Guide´s last blog ..blogging guide =-.

      Reply
  10. Gerlaine Talk July 16, 2010 at 3:35 pm #

    Wow, a post asking for feedback. I love it! I get fresh and new ideas every time I come here. I love how organized and easy to navigate you have made your site now. Awesome!
    .-= Gerlaine Talk´s last blog ..I’m Good 30 Day MCC =-.

    Reply
  11. Alex December 26, 2010 at 7:56 pm #

    Well, feedback is very important to any business, if you are in new business then it is very important, the feedback is bad or good you have to work upon this and you have to provide what your audience wants.

    Reply
  12. Ishan January 14, 2011 at 4:57 pm #

    Feedback is very important for anyone. And asking someone else to surf your website is the best thing you can do. Just stand back there and see where he/she goes to see which places are most visible. In your case, your friend noticed it when surfing.
    Great you added the tab! Now, it’s definitely more visible.

    Reply
    • Andrew January 15, 2011 at 8:14 am #

      Thanks, Ishan.

      Do you have any feedback on my blog?

      Thanks.

      Andrew

      Reply

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