When dealing with any company, one of the things I want to know is the full cost.
I want to see if what they are offering is good value for money.
I hate it when you look in shop windows and there are no prices.
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Archive | customer service
Is this The Best Marketing Copy Ever?
Most people who want to sell their services write some text, sit back and hope the customers will come flocking!
In many cases, it turns people off. And they go straight for the ‘close page’ button.
Why?
For many reasons including:
- The copy is too hyped up
The New Threat To Your Business
Crime seems to be everywhere these days, doesn’t it?
Wherever we look there are reports of things going missing, being taken by sneaky scammers, and people being ripped off by unscrupulous con-artists.
12 Actions You Can Take To Make Your Customers Feel Ecstatic
As a result of my recent experience in a Lush shop (the company is really called Lush – I’m not trying to get down with the kids!), I thought I would share some tangible actions you can use to make your customers ecstatic!
Read about my recent customer service experience here: Great Customer Service
How To Make Customers Come Back Again And Again And Again…
My wife and I went into Lush (a UK retail company) at the weekend.
My wife purchased some face cleaner and the shop assistance asked us “If we drink green tea?”
I do, so replied “Yes”
The shop assistant gave us a box of Clipper green tea for free.
Andrew is a website builder and helps small businesses with their on-line presence…so they can grow their customer list and increase sales. That’s it! That’s what we do each and every day.