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What Einstein Can Teach Us About Blogging

by Andrew Rondeau | Aug 14, 2013 | customer service

There’s a really good quote about technology by Einstein, that states ‘It has become appallingly obvious that our technology has exceeded our humanity.’ I came across this quote on one of those sites that give you inspirational ideas to increase your...

How To Get Your Customers To Love You More

by Andrew Rondeau | Jul 22, 2013 | customer service

Have you noticed how the internet, your mail box and your post box have become swamped with information over the past few years? It seems that as companies understand the value and importance of regular communication, more and more firms are bombarding us with...

How To Build Relationships By Mastering Autoresponders

by Andrew Rondeau | May 13, 2013 | customer service

Imagine if you had a personal assistant to support your online business, that responded within minutes to customer requests, managed your subscriber list perfectly, and sent out perfect e-mails at the time you most needed them to go out, because they understood...

How To Convert More Visitors Into Customers

by Andrew Rondeau | Apr 30, 2013 | customer service

There’s no bigger quality in a business person than telling the truth, all the time. Customers who feel that their vendor is honourable and true to their word will listen when new products are reviewed, be easily persuaded to make sales based on the word of...

Is Your Approach To Pricing Holding You Back?

by Andrew Rondeau | Apr 3, 2013 | customer service

Most online business owners (and entrepreneurs) have a common issue that can make the difference between a thriving, successful business, and eking out a living working all hours for little return. Pricing No matter how confident you may be about your products or...

Why I Deleted All Facebook and Twitter Friends

by Andrew Rondeau | Mar 6, 2013 | customer service

Social networking has changed the face of communication forever. Before the internet landed with a thump on to our desks, we interacted with people a lot differently to the way we do now. Instead of losing contact with vague colleagues who you wouldn’t usually...
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All the parts of the process of working with Andrew were a pleasure. He clarified what I was wanting and he delivered it without fuss. He was courteous and prompt in all his dealings with me. I have no hesitation in recommending Andrew to anyone who wants work done on their site. ~ Evan Hadkins from www.livingauthentically.org