50 Non-Technical Things You Must Do To Have A Great Website

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great small business website

Here are 50 things you should take notice of if you want a great small business website…none of which are technical!

  1. Cut the nonsense
  2. Use your common sense
  3. Clarify your expectations
  4. Listen and take action on feedback
  5. Provide direction for your visitors
  6. Be unconventional and unique
  7. Don’t work 24/7
  8. Be generous with your advice
  9. Be tolerant (of your own mistakes)
  10. Be intolerant (of trolls!)
  11. Take a genuine interest in your visitors
  12. Express yourself (your opinions, your personality)
  13. Sell (a little) via your site
  14. Show courage
  15. Be positive
  16. Get around and be noticed
  17. Do everything you can for your customers
  18. Develop yourself
  19. Relax
  20. Be courteous
  21. Use experts
  22. Eliminate favouritism
  23. Be on the ball (know what’s important, not what’s unimportant)
  24. Read books, buy courses and go to seminars
  25. Think bottom line
  26. Make it happen (whatever IT is!)
  27. Celebrate achievement
  28. Create new things
  29. Keep your list up to date
  30. Listen to pop music, follow football, go to the cinema and eat out
  31. Provide focus for your visitors
  32. Provide a trusted shoulder to lean on – when needed
  33. Take holidays
  34. Admit your mistakes
  35. Take the initiative
  36. Be human
  37. Hire the best people
  38. Expect a lot
  39. Make tea (or coffee)
  40. Sell yourself
  41. Pursue crazy ideas
  42. Provide energy
  43. Say “Thank you”
  44. Demonstrate your beliefs
  45. Always ask your customers / visitors for feedback
  46. Practise what you preach
  47. Make yourself available
  48. Know where to draw the line
  49. Mean what you say and say what you mean
  50. Challenge yourself

What do you think?

Would you add any?

Please share your thoughts in the comments below.

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14 Responses to 50 Non-Technical Things You Must Do To Have A Great Website

  1. Deborah Harper January 29, 2015 at 5:17 pm #

    Be yourself. Good post to go back to regularly to remind yourself to do all these things, they are important. Cheers

  2. Debbie
    Twitter:
    January 30, 2015 at 1:38 pm #

    Great List Andrew. 34 is admit your mistakes, I would add, learn from those mistakes, so you don’t keep making the same ones.
    I’m for this one 41.Pursue crazy ideas. You just never know when something is going to work. And don’t let others negative remarks stop you.
    Again great list.
    Debbie

  3. Sathish Arumugam February 2, 2015 at 11:31 pm #

    Hey Andrew,

    Great list. 31 providing focus to visitor to something very important i feel. It would encourage for both and build relation and share idea. Also agree with Debbie learn from your mistakes. Thanks again for the List.

  4. Gaurav Kumar February 5, 2015 at 6:10 am #

    Thanks for sharing a good motivating list. Passion, hardwork, learning, focus and motivation when work together then anyone can get success.

  5. Tendy February 6, 2015 at 8:27 pm #

    Great list of motivations. We can also add; 51 start from scratch, never wait for anyone and 52 always dream big and the sky would be your starting point. Thanks bru.

  6. Dade Ronan April 16, 2015 at 5:53 pm #

    Great motivation. Sometimes motivation gets overlooked, especially when you start to consider all the optimization and customization you have to do if you do not have a good theme.

  7. Carrine Bird May 7, 2015 at 8:41 pm #

    🙂 Thanks Andrew for sharing this informative post. I agree with your list like number 49: Mean what you say and say what you mean. Great post Andrew! Keep it up 🙂

  8. Mohan Nayak March 15, 2016 at 10:39 pm #

    Thanks for reminding once again. I agree that even with technical skills we cannot succeed if we don’t follow this basic rules.

  9. Karin Schroeck-Singh June 17, 2016 at 4:04 pm #

    Great list Andrew! Be generous with your advice I would say is the most important one, adding value to your audience always pays off!

  10. gudiya kumari July 26, 2016 at 4:05 am #

    hello dear Andrew
    Thanks for sharing great info. sometimes, we do need non technical skills to work better and skills like developing yourself is really very important.
    thank you

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