A little while ago, Chris Guthrie, owner of www.MakeMoneyontheInternet.com gave me some feedback on my blog – which I took on board and I made the changes necessary.
Check out that post: free feedback
Last night I was instant messaging with another blogging colleague – this time, Gail the Social Media Marketing Strategist and she asked, “Do you still offer a monthly blog maintenance service? I couldn’t find it on your blog”
I knew I did but guess what…it took me a little while to find it as well!
Gail’s question was perfect feedback…without giving feedback – if you know what I mean.
She couldn’t find my service offering and nor could I. I bet no visitors could!
I did find it eventually. It was ‘hidden’ in my ‘about’ page.
Gail’s question made me think how important feedback is.
We do make decisions and changes in our lives but are they the best decisions and changes?
How do we know what we have implemented is right for the customer without feedback?
We don’t!
I decided to review all my pages and that’s what I’ve been doing today.
I bet you didn’t know I offer a blog set up service for just $99, did you?
And I bet you didn’t know I offer an inexpensive monthly blog maintenance service.
Well I do and I thought I had those offerings in my menu tabs.
Up until today, I didn’t!
You can see I have added a ‘Services’ menu tab
And a Blogging Advice menu tab that links to my free blogging guide and Income Blogging Guide Membership course.
So what do you think of my new menu tabs? Is it easier to find what you are looking for? All feedback is welcome!
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I've spent insane amounts of money in the past with former webmasters until I discovered Andrew Rondeau.
The best blog builder, and the best blog maintenance, I've ever met is Andrew Rondeau. This fellow is an authentic professional in every sense of the word. He's lightning fast, knowledgeable, competent, a skilled listener. He goes the extra mile. He's able to share his passion for his work and products without being pushy. He as other great internet skills, too, but his most impressive attribute is mastery of website building.
Andrew is the real deal and he knows his stuff! His customer service is superb and he gets your work done FAST! You won't need to wait around for endless weeks to see results. Most importantly he works on the site as if it's his own, thus you are assured that you will get the best quality service. I now give Andrew all of my new and old sites to work on. Trust me; you cannot go wrong with this gentleman!
I happened to stumble upon Andrew's website (WeBuildYourBlog.com) while searching for blogging services that would help me start my very own blog. I was a total newbie when it came to the blogging world. Fast forward 3 months and not only do I have my own awesome blog, but friends and family are actually asking me how to start their own blog and I am able to set their blogs up for them! In only 3 months under Andrew's guidance I went from total newbie to being sought after. Thanks Andrew!
Andrew was kind enough to offer up his own time as part of an initiative to make the world a better place, and I was one of the beneficiaries of that effort. He spent an hour with me working on improving my bounce rate; he suggested several helpful strategies. Most importantly, he helped me with some key processes to help speed up my site, which had bogged down considerably with overuse of graphics. Andrew helped me get set up with Rackspace, which helped so much. From a load time of almost 30 seconds, the site sped up to about a 6 second load. Thanks so much, Andrew!
Andrew is an asset to our ongoing website and social media needs. He responds quickly, accurately, and cost effectively. Andrew plays a consultative role in many aspects to our online needs.
Thank you Andrew for your patience in getting my website and on-line courses on-line and selling. You were fantastic in learning the delivery platform software that I had chosen and you were across the complexities quickly. Your detailed approach in setting guidelines and deliverables bought my focus back to where it should be and got the job done. Thank you for all your efforts it was a pleasure.
Having worked with Andrew on and off over the last year, I have found him to be very patient, helpful and easy to work with. He is also very knowledgeable, supportive and a true expert.
Andrew
is highly knowledgeable about blogs, and you can get your blog up and running
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my blog and he is patient and good natured and a wonderful teacher.
I
approached Andrew in February 2010, because I needed to enhance the way I communicated
my business.
Andrew
has extensive knowledge about internet marketing, SEO and building web
sites/blogs. His course explained everything in an easy to understand
way and I now have a web site that is generating me new clients and
producing income from internet product sales.
Without Andrew, I wouldn't even have a blog -- I would still just be sitting here, staring at my computer, feeling confused and helpless. With Andrew, I no longer fear confusion and it's impossible to feel helpless. He exerts any and all necessary efforts to resolve any problem or perplexity -- quickly, kindly, intelligently, up to and including IM exchanges in real time via skype. I would urge anyone at any level of expertise (or not) to make the most of his extraordinary talent.
The
end result is a fantastic site that is attracting a lot more attention
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Andrew is highly knowledgeable about blogs and very customer service focused. I knew nothing about blogs and Andrew was very kind, patient, pleasant to work with, receptive and responsive. Work was delivered in timely manner and if I need anything done for blog again I would use Andrew. If you are looking for quality work, excellent customer service and someone that really gets YOU and your needs, I recommend Andrew!.
I have been online since 1996 and in that time I have been involved in the development of almost 400 web sites for my clients. I have worked with a wide variety of vendors and I have to tell you that Andrew @ We Build Your Blog has far exceeded my expectations. In addition to his vast knowledge and expertise, he is a genuinely great guy, who always goes the extra mile. I highly recommend him, in fact I only recommend him now for web development.
I
was impressed with the excellent service.
I
am very happy to provide a testimonial for Andrew Rondeau. All the parts of
the process of working with Andrew were a pleasure. He clarified what I was
wanting and he delivered it without fuss. He was courteous and prompt in all
his dealings with me. I have no hesitation in recommending Andrew to anyone
who wants work done on their blog.
I was introduced to Andrew by a dear friend Corinne Edwards and Andrew as transformed by blog in ways that have reaped results. My membership has gone up and my blog always looks clean and easy to read. Whenever I send Andrew a request to check out - it's ALWAYS prompt and easy to understand. In my humble opinion he is the BEST when it comes to knowledge of the blogging world.
I wanted a stylish website that presented my original abstract art in a visually attractive way. Andrew came highly recommended to me as a "no nonsense" practitioner. He does exactly what he says he will do: I give him the parameters to work within and he provides a quick and precise service. You will receive nothing but the best from Andrew!
Hi, Andrew Rondeau here and this blog, my blog, will not lie to you. I will give it to you straight.This blog is about blogging, the Internet and sharing my experiences and advice on
Unsolicited feedback is oftentimes the best kind as it’s not forced!
.-= Jorgen Sundberg´s last blog ..Google Local Business Maps: How to Get Listed with Places =-.
Twitter: andrewrondeau
Very true, Jorgen. That way you know it is normally genuine.
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Blog Writing =-.
Hi Andrew! Love the new look. I like that you made yourself a handy man and well that has always been your logo but the red looks great. How about that report. Changed the cover yet, I’d love to download it again because that’s what I like. Also the theme is quite clean this time, not too cluttered as before. Information is accessible. BTW what plug-ins do you use for the twitter and facebook shares on the left side, really cool renovation!
.-= Thu Nguyen´s last blog ..Abby Sunderland, Even Dreams Face Harsh Nature, At Sea and Land Yet Still Survives =-.
Twitter: andrewrondeau
Thu,
The designer is working on a new e-book design!
Thanks for your feedback and I’m glad you feel it is less cluttered.
The twitter and Facebook shares on the left side – it’s hard coded. Not by me, I add – my business partner – Joel, aka The BlogTechGuy.
http://blogtechguy.com/
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Scammed By A Customer? =-.
Hi Andrew,
One never knows where money will come from.
Good to see your services in the navigation bar now.
Btw, we are interested in some of your services (blog maintenance).Is there any way we can discuss this over that phone/Skype (as it is easier for us to describe exactly what we need)?
Thanks,
Lena & Dima
.-= Lena & Dima @passive income opportunities´s last blog ..Starting an Internet Business Is Top Choice for Stay at Home Moms =-.
Twitter: andrewrondeau
Thanks, Lena & Dima.
I shall contact you via email.
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Blogging Advice: Top 10 Errors In Blogging =-.
Feedback is definately important. But so often we don’t get it because our users/customers just get frustrated and leave when they can’t find what they want.
A good strategy may be to post about the changes we are planning to make, before we make them and explain why we are doing so. Also couldn’t hurt to make sure that they know you are open to receiving and will make use of their feedback.
.-= Blog Angel a.k.a. Joella´s last blog ..Is There Software That Can Help Improve Your Blog Writing Style? =-.
Twitter: andrewrondeau
Joella
That is a great approach. The hurdle to overcome could be any feedback conflicts!
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Scammed By A Customer? =-.
I’m glad that you’ve made your blog maintenance service more prominent and easier to find. I can highly recommend it to anyone who is thinking of using it as you did an amazing job on my Frugal Living Tips site.
I am more than happy to recommend your service to anyone and have done through my freelancing site. I should have given you more feedback here though;-D
Amanda
.-= Amanda @ frugal living tips´s last blog ..Invoicing and Accounting =-.
Twitter: andrewrondeau
Thanks, Amanda. Perhaps I should add you to my testimonials page?
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Do you like unsolicited feedback? =-.
If you’d like me to write a testimonial for you I’d be more than happy to Andrew. I really can’t recommend your service highly enough.
.-= Amanda @ Frugal Living Tips´s last blog ..Attention Internet Marketers! =-.
Twitter: andrewrondeau
Amanda
That would be great!
Thanks.
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Blog Set Up =-.
Hi Andrew, I was actually looking for such a link (“blog check service”) just before I emailed you regards my blog. You did it for me for free however, so I’m not complaining haha!
Now before anyone takes that the wrong way and asks Andrew to be doing lots of freebies, Andrew only popped over and spent a few mins checking over the blog. Then he left me some feedback. He did not go back office or start tweaking with plugins or anything of that nature.
In return I intend to be helping Andrew out with something – one favour deserves another in my book!
Nevertheless, I am very grateful to him for what he did, particularly because its very unusual for folks to do things for free online, or it seems to me to be like that (maybe I’m getting to be an old cynic!).
I was going to discuss your post about ‘feedback’ Andrew but seems I got a tad side tracked. Just to say however, its a great point to make – feedback in a positive manner can be wonderfully helpful indeed!
Kind regards
Joseph
PS. I really like the addition of the “Check the box for the free Income Blogging Guide” just below the post here. Great thinking!
.-= Joseph Archibald´s last blog ..GUEST ARTICLES PLEASE! =-.
Twitter: andrewrondeau
Hi Joseph
I’m glad I could help and now you are helping me – which is great!
Andrew
P.S. Thought about getting a Gravatar?
.-= Andrew @ Blogging Guide´s last blog ..Blogging Advice =-.
Hi Andrew, I would do but due to my lack of blogging experience (all my sites up till now have been product related and tend to be ‘thin’ with little interaction going on) I’m not sure where to locate the gravatar and how to implement it. Any suggestions would be greatly appreciated, thank you.
.-= Joseph Archibald´s last blog ..GUEST ARTICLES PLEASE! =-.
Twitter: andrewrondeau
Joseph,
Check out my set-by-step post:
http://www.webuildyourblog.com/1519/add-image-add-blog-comment/
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Blogging Advice =-.
Love the new tabs man, really. And yes, I welcome all constructive feedback, no matter how it comes in…..constructive and well toned.
.-= Dennis Edell @ Direct Sales Marketing´s last blog ..Attention Commenters: VALID Email Addresses PLEASE! =-.
Twitter: andrewrondeau
Thanks, Dennis!
Andrew
.-= Andrew @ Blogging Guide´s last blog ..blogging guide =-.
Too many tabs in the navigation bar become a blind spot for the user..I think you should only focus on essential tabs maybe 5-6 rather than 9 tabs…you should do away with posts, new users, shop, testimonials and search…these are not essential. But that’s just my 2 cents
Twitter: andrewrondeau
Thanks, ZK for your input.
Perhaps I should ask my vsitors for their thoughths.
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Blogging Advice: Top 10 Errors In Blogging =-.
Twitter: blogtechguy
I disagree with getting rid of Testimonials as it’s one of teh first places I look when tinking about hiring someone.
Search should be a search box at least, even if in your sidebar if not your header. It is amazing what you can miss because you see it every day, so feedback is great!
.-= Joel @ Blog Solutions´s last blog ..Do you Digg it? =-.
iI’m glad your friend gave you that important feedback. This inspires me to also check our site for any similar issues. Thanks.
.-= Julius´s last blog ..How Do Deaf Blind People Communicate? =-.
Twitter: andrewrondeau
Julius
Sometimes a little feedback goes a long way…
Andrew
.-= Andrew @ Blogging Guide´s last blog ..blogging guide =-.
Wow, a post asking for feedback. I love it! I get fresh and new ideas every time I come here. I love how organized and easy to navigate you have made your site now. Awesome!
.-= Gerlaine Talk´s last blog ..I’m Good 30 Day MCC =-.
Twitter: andrewrondeau
Thanks, Gerlaine!
Any other feedback?
Andrew
.-= Andrew @ Blogging Guide´s last blog ..Push Your Blogs Pleasure Buttons =-.
Well, feedback is very important to any business, if you are in new business then it is very important, the feedback is bad or good you have to work upon this and you have to provide what your audience wants.
Alex recently posted..How to Increase Web Traffic through RSS Feeds
[...] we, the service providers, THINK we are good at listening to our customers.We THINK we want to hear constructive feedback.We THINK we will definitely act on the feedback.BUT when it happens:We choose to ignore it – [...]
Feedback is very important for anyone. And asking someone else to surf your website is the best thing you can do. Just stand back there and see where he/she goes to see which places are most visible. In your case, your friend noticed it when surfing.
Great you added the tab! Now, it’s definitely more visible.
Ishan recently posted..Ultimate Blogging FAQ- 101 Most Asked Questions
Twitter: andrewrondeau
Thanks, Ishan.
Do you have any feedback on my blog?
Thanks.
Andrew
Andrew recently posted..Blogging Advice- Top 10 Errors In Blogging